Volunteer Management Lessons Learned in 2021: Working around COVID Restrictions and how to Plan Moving Forward

  • 26 Oct 2021
  • 9:00 AM - 10:00 AM
  • Zoom Virtual Meeting

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    Volunteer Management Lessons Learned in 2021: Working around COVID Restrictions and how to Plan Moving Forward.

    You can’t make a plan about where you’re going without examining changes in the past twelve months.   Join our meeting where we will explore the happenings this past year and overall support of volunteer efforts.

    • Finding NEW resources for measuring/increasing volunteer impact during COVID-19
    • How to maintain a strong volunteer program
    • How Roles Changed with volunteers
    • Creating High Impact with Virtual Volunteering Activities
    • What’s New with Policies and Procedures
    • Leveraging Technological capabilities
    • 2022 Forecast Projection for the Volunteer Industry


    DaVida Lee-Williams 

    Director, Guest & Volunteer Services 

    Winship Cancer Institute of Emory University

    DaVida Lee-Williams has served as a volunteer manager for over 23 years.  She began her career in nonprofit as an AmeriCorps member and Team Leader with Hands On Atlanta. 

    After serving 2 years in AmeriCorps, she continued with Hands On Atlanta as a recruiter for its AmeriCorps program and literacy program to eventually managing a team of recruiters responsible for the overall volunteer recruitment and retention for the organization’s programs and special events, annually recruiting over 30,000 individuals. 

    Currently, Mrs. Lee-Williams serves as the Director of Guest & Volunteer Services for Winship Cancer Institute of Emory University where, for the past 13 years, she has grown the volunteer program from 12 individuals to a corps of over 450 consistent and committed volunteers throughout the organization's 6 outpatient locations, along with the duties of leading the organization’s patient relations,  Patient & Family Advisory Board, Arts In Health program, and the volunteer recruitment of its annual Winship 5k race/walk. 

    Recently, she was selected to serve as a member of the Diversity, Equity & Inclusion Council for Emory Healthcare’s Physician Group Practices.


    Kelly Crosby

    Volunteer Coordinator

    National Center for Civil and Human Rights

    Kelly Crosby is a fine artist and the volunteer coordinator for the National Center for Civil and Human Rights. 

    She is also an arts administrator and mural artist for the non-profit organization, the Inner-City Muslim Action Network.



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